Email Mailboxes for Background Notifications

JAMS has multiple mailboxes to manage background notifications which can be found in the Website Settings. Certain actions and changes to a manuscript status during the publication process will trigger email notifications sent out to these designated mailboxes.

This mailbox will receive a notification when:

Submission Email: An author submits a manuscript through the JAMS platform. The same mailbox will receive notifications after authors resubmit their manuscript from minor or major revisions.

Support Email: One of your users reaches out for help or support.

Billing Email: Authors submit the payment of APC invoice.

English Editing Email: A manuscript is ready for the language editing phase.

Website Email: The manuscript is ready to be published.

Conversion Email: Proofreading of the manuscript has been finished.

Layout Email: A manuscript goes to layout editing.