Welcome to our Support Centre

Getting Started

Initial JAMS Set Up

7 articles

Users and Roles Set Up

4 articles

Notifications and Templates

2 articles

Journal-Specific Options

4 articles

Form Customisation

2 articles

Editorial

Manuscript Basics

5 articles

The Editorial Process

6 articles

Roles and Guidance

3 articles

Customising the Editorial Process

4 articles

Peer Review Options

3 articles

Notifications

2 articles

Production

The Production Process

4 articles

Using JAMS Production Services

2 articles

Using your own Production Staff

1 article

XML Conversion

3 articles

Proofreading

2 articles

Billing

3 articles

Publication

Post-Publication

3 articles

Publishing on a Third-Party Website

1 article

Publishing with a JAMS-hosted website

2 articles

Reporting

Overview

1 article

Peer Review Reports

3 articles

Production Reports

1 article

Role Guides

Administrative Roles

3 articles

Editorial Roles

3 articles

Technical Documentation

APIs

2 articles

Email Configuration

1 article

Formatting and Export

2 articles

Integrations

1 article

Troubleshooting

Access and Connectivity

3 articles

Editorial Issues

2 articles

Manuscript Status Issues

1 article